Dear Support Team F,
Once again I wan to offer my gratitude for your assistance.
I attempted, as you had suggested, using the Partion Drive OPTIONS in the above menu and unchecked all the boxes in the FAT 12/16/32, NTFS, Common with no success.
You asked me to provide you with more information to further help you analyzing my problem. First you asked:
1. Can you see the flash drive in your Windows explorer? If you cannot access it, is there any error message prompt?
I’m not sure what you are looking for here. When I click on MY COMPUTER the drive is recognizable as
Removable Disk F:
as it use to be. And when I click on it I get the following message:You need to format the disk in drive F: before you can use it. Do you want to reformat.
And, of course, I had sense enough not to format and the drive and lose my files.
I also found the same label (Removable Disk F:) in Disk Management along with the following:
File System: RAW
Status: Healthy (Primary Partition)
Capacity: 979 MB
Free Space: 979 MB
% Free: 100%
Fault Tolerance: No
978 MB RAW
(Healthy (Primary Partition)
However, when I go into Device Manager/ Disk Drives, the computer recognizes the Drive as
Memorex TD Classic 003C USB
. Then when I click on the Drive a window opens with:Device status: This device is working properly.
Also, I do have to mention that EASEUS Data Recovery Wizard identifies the device as
Memorex TD Classic 003C 979 MB
Your second question:2. Which version of our product do you use, Trial or Full? If it is Trial, could you tell us you use demo or free?
I was using EASEUS Data Recovery Wizard Free Edition 5.0. Since you mentioned the Demo Version I decided to try that as well until I discovered that it was what I presumed to be an earlier version. I did, however, download EASEUS Data Recovery Wizard proffesional and the scan came back with the same negative results.
The following are other attempts I have made that may help you in your analaysis of this persistent problem.
I attempted to rename the disk and got the error message : This drive is not formatted. You must format it before you can label it.
Changing the letter of the drive in device manager brought the same results:You need to format the disk in in drive G: before you can use it. Do you want to format it?
The drive would not open in auto play or explore.
Tried the flash drive on different computers and in different USB ports.
and I got the same message that this could not be performed because the disk is not formatted. Would you like to format the disk?
I hope this information can help you to diagnose my situation for the positive but I have to be prepared to hear the worse as well.
It just baffles me that this device that has served me so well could just lose all the data just like that.