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Does not even see the USB flash memory using the EASEUS

 
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netrate
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Joined: 23 Jun 2007
Posts: 2

PostPosted: Tue Sep 29, 2009 1:49 pm    Post subject: Does not even see the USB flash memory using the EASEUS Reply with quote

Tried using EASEUS and it doesn't even see the drive. Here is the situation.

I have an issue with a memory stick. I used it last night, saved work on it and it was fine. This morning when I plugged it in, it wasn't recognized and the data is seemingly gone. I have tried using EasyRecover Professional and it says it cannot find out whether it is fat 16, 32, of NTSF. I really need the info on this drive, but I was
wondering what my options are. It is a 2 gig stick, generic, a gift for Xmas. I have backed up a lot of the stuff a few days ago, but I have done work on it since then I really don't want to go down the drain. Any ideas?
The USB is recognized by the system, but when I click on the drive letter in Windows Explorer, it tells me it should be formatted. Again worked perfect last night, today not at all...
I have tried it on 4 different computers. I have tried Ubuntu and it doesn't recognize it. I have run win-TESTDISK 6.11.3 and it cannot find the partition or anything! This is crazy, how can everything just be gone? The drive seems to work, but WANTS to be formatted each time it is put in. With TESTDISK 6.11.3 it cannot find a partition but asked to ADD one, I am not sure if I should do this.
I have also tried about 6 trial software for recovery. All say the same thing that there is NO LOGICAL DRIVE, I am not sure what this means in terms of recovering the data...
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chenghong
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Joined: 02 Jun 2009
Posts: 160

PostPosted: Tue Sep 29, 2009 5:25 pm    Post subject: Reply with quote

Dear Netrate,

We are sorry for your trouble.
Please don't do anything changes (overwrite/delete/format) to your memory stick which you want to recover data from.
You mentioned "The USB is recognized by the system, but when I click on the drive letter in Windows Explorer, it tells me it should be formatted", whether have you tried "Complete Recovery" module of Data Recovery Wizard? If not, we suggest you try "Complete Recovery" module, please refer: http://www.easeus.com/datarecoverywizard/recover-raw-drive.htm
To better confirm your problem, please send us the screenshot of Windows Disk Management (Please right click "My Computer" and choose "Manage" -> "Storage" -> "Disk Management").
Please feel free to contact us, we will do our best to help you.

As always, we recommend you to backup your system and disk with our Free Backup software - EASEUS Todo Backup (http://www.todo-backup.com).

Sincerely,
EASEUS Support Team Y
EASEUS Customer Support Center:
http://www.easeus.com/support.htm
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