BSOD after restoring image

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BSOD after restoring image

Postby nokPT » Fri Jul 16, 2010 8:07 pm

I've started using Easeus TODO backup software about a month ago, at the time I made an image, last week I made a new image to a new file, after making some changes (software) on my PC I decided to test the restore, so I've restored to the 1st image with out any problem.

After this test, I restored my latest image, BUT on Windows start up I've BSOD when it is starting (starts for a few seconds and after I get BSOD), I've tried every thing and every time I've got the same result.

So, I've restored my 1st image (this one was ok), but I've got the same problem, while windows is starting I get BSOD.

I've started with a live linux cd, and my pc is working, i start with easeus live cd, and I'm able to check images and make restore, but after I restore an image I get BSOD.

The worst is that my 1st image was working after restoring it and now it isn't.

What can I do?
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Postby tgell » Sat Jul 17, 2010 12:42 am

As your computer is booting, go into safe mode by pushing the F8 button. Highlight "Last Known Good Configuration" and hit enter. Does this help? If not, what was the error at the top of the blue screen and stop code? It might also list a file that is causing the problem. The Easeus support team would be helped by giving this information.
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Postby nokPT » Sat Jul 17, 2010 1:59 am

I've tried that, with the same result.

I don't know the error code because, BSOD causes my PC to reboot 1 or 2 seconds after.

I've managed to restore to my last image, I haven't done any thing diferent, just one last try of hope. Don't know why, but this last time it started OK.

I forgot to say:
* Windows XP SP3 Pro PT
* Toshiba Tecra S10
* Image of partition C recorded/restored to/from partition D
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Postby tgell » Sat Jul 17, 2010 2:45 am

To keep the computer from auto-booting at a BSOD, do the following.

1. Right click My Computer>Properties
2. Click on the Advanced tab
3. Under the Startup and Recovery section, click Settings
4. Under System Failure un-check "Automatically restart"

This has to done in an admin account.
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Postby rt » Sat Jul 17, 2010 9:35 am

Dear nokPT,

Could you tell us whether you get rid of the BSOD? If yes, we are glad to know you have resolved your problem.
You said "i start with easeus live cd" Do you mean you used the bootable CD to restore image? If yes, here is the link to refer to:
http://www.todo-backup.com/products/fea ... ableCD.htm
If you have further questions, please contact us at your convenience.
Meanwhile, thanks for tgell's kindest assistance!

Sincerely,
EASEUS Support Team Q
EASEUS Customer Support Center:
http://www.easeus.com/support.htm
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Postby nokPT » Mon Jul 19, 2010 7:29 pm

tgell wrote:To keep the computer from auto-booting at a BSOD, do the following.

1. Right click My Computer>Properties
2. Click on the Advanced tab
3. Under the Startup and Recovery section, click Settings
4. Under System Failure un-check "Automatically restart"

This has to done in an admin account.


Thanks, I mad this change, next time I make an image it will be active
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Postby nokPT » Mon Jul 19, 2010 7:33 pm

rt wrote:Dear nokPT,

Could you tell us whether you get rid of the BSOD? If yes, we are glad to know you have resolved your problem.
You said "i start with easeus live cd" Do you mean you used the bootable CD to restore image? If yes, here is the link to refer to:
http://www.todo-backup.com/products/fea ... ableCD.htm
If you have further questions, please contact us at your convenience.
Meanwhile, thanks for tgell's kindest assistance!

Sincerely,
EASEUS Support Team Q
EASEUS Customer Support Center:
http://www.easeus.com/support.htm


At the moment I don't have any BSOD, and this is good, but I haven't made any thing diferent between restores.

Yes I've usedthe bootable CD to restore image, I've done just like it says on that link, but after restoring and while windows boot up, I 'get BSOD.

At the moment it is resolved :D, but ...
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Detailed restore procedure

Postby Notsag » Mon Jul 19, 2010 8:14 pm

Hi nokPT,

I have a similar problem: Successfull restore, but Windows do not boot.
See: http://forum.easeus.com/viewtopic.php?t=19148

Can you tell me exactly how you proceed in order to get a bootable Windows.

- Have you selected "Sector-by-sector"?

- If not, have you been able to assign a drive letter to the restored partition? For me, that option is disabled. I then restored without assigning a drive letter, but windows is still not bootable.

Any other information you can give me might help.

Thank you.

Gaston.
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Re: Detailed restore procedure

Postby nokPT » Mon Jul 19, 2010 9:34 pm

Notsag wrote:Hi nokPT,

I have a similar problem: Successfull restore, but Windows do not boot.
See: http://forum.easeus.com/viewtopic.php?t=19148

Can you tell me exactly how you proceed in order to get a bootable Windows.

- Have you selected "Sector-by-sector"?

- If not, have you been able to assign a drive letter to the restored partition? For me, that option is disabled. I then restored without assigning a drive letter, but windows is still not bootable.

Any other information you can give me might help.

Thank you.

Gaston.


I haven't selected "Sector-by-sector"

And, I haven't been able to assign adrive letter to the restored partition (it is disabled)

I've done just like the tutorial, but my image was on another partition on the same disk.

Before you make a recovery, you casn check if the image is OK or not.
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Restored MBR, or not?

Postby Notsag » Tue Jul 20, 2010 12:41 am

Thank you nokPT,

Did you restored the MBR or just the partition?

I did checked the image, and its Ok.

Gaston.
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Postby lovelyYY » Tue Jul 20, 2010 10:01 am

Dear Notsag,

We are sorry for your problem. We have replied your question in this link:
http://forum.easeus.com/viewtopic.php?t=19148

Please go to check the answer.

Meanwhile, thanks for nokPT's kindest assistance!

Sincerely,
EASEUS Support Team G
EASEUS Customer Support Center:
http://www.easeus.com/support.htm
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