Thanks for using our product.
We are sorry the available information is insufficient to analyzing the problem you encountered, for further analyzing it, please send us the following details.
1. The exact information of your CD writer, such as brand, model.
2. The exact information of the CD you used, also include brand, model.
3. Which version of our product do you use? You can click on the logon of our product which locates in the top left corner in main interface, and then choose Help > About to know the details.
With the details, we will try to reproduce the problem, when there is a solution, we will contact us as soon as possible.
EASEUS Support Team F
EASEUS Customer Support Center: